Jan 14, 2021
Company Description As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human. Job Description What's the role? 2020 has brought a dramatic acceleration, shifting consumer behavior from offline to online ecommerce at a record pace. And with that, Etsy is seeing a large influx of new and returning customers, prompting a renewed promise to our buyers for transparency, reliability and service. This role has the opportunity to reshape how we fulfill those customer promises across our marketplace through improved experiences in shipping and delivery, customization and made-to-order goods, and issue resolution. You'll be a key advisor to the executive teams, helping them to assess the fulfillment space and see opportunities to better serve our customers and driving deep behavioral change....
Etsy
Brooklyn, NY, USA